001 / INTRO
VP of Design & Research with 15+ years leading design through acquisitions, growth, transformation, and scale across startups, marketplaces, platforms, and enterprise.

002 / SELECTED WORK
VP of Product Design across CLEAR’s Travel and Identity businesses, leading design strategy, product experience, and the design organization across consumer, member, and enterprise experiences—from digital products to physical touchpoints.

Context
CLEAR sits at the intersection of Travel and Identity, connecting digital products with physical experiences and serving consumers, members, and enterprise customers. My role is to bring those experiences together through a coherent product and design strategy.
Highlights
Outcome
Building a design organization and experience that makes a complex business feel simple, trusted, and seamless across every touchpoint.
Head of Product Design and UXR for the leading restaurant discovery and reservation platform that connects diners with top dining experiences. The platform helps millions of users explore restaurants, make informed decisions, and seamlessly book tables with confidence. Part of American Express.

Context
Resy is a two-sided hospitality marketplace connecting diners, restaurants, and the broader American Express ecosystem. I led product design through a period of growth and transformation, spanning the customer experience, restaurant products, and the design organization.
Highlights
Outcome
Building the design organization and product ecosystem to move Resy beyond reservations and become a more connected platform for restaurants, diners, and American Express members.
Head of Product Design for a leading hiring marketplace that connected talented professionals with top employers. The platform helped thousands of candidates discover opportunities, showcase their skills, and navigate the job search with transparency and efficiency.

Context
Hired was a two-sided talent marketplace connecting companies with highly skilled professionals. I led product design across both sides of the marketplace, while helping evolve the product strategy, design organization, and experience through a period of growth and transformation. Hired was acquired by Adecco Group.
Highlights
Outcome
Creating a more coherent marketplace experience while building the design organization and product practices to support Hired’s next stage of growth.
I joined Shutterstock to lead the 0→1 design and launch of Offset, a new premium creative brand. As the business evolved, my remit expanded to lead product design across Shutterstock’s core e-commerce experience, shaping how millions of customers discover, license, and purchase images, video, and music.

Context
Shutterstock is a global creative marketplace spanning images, video, and music. I joined to launch Offset, a new premium brand, then expanded my role to lead product design across the core e-commerce experience.
Highlights
Outcome
Created a new premium business while evolving the core commerce experience across a global creative marketplace.
All work
003 / Approach
I lead design where the business is complex, the customer needs are diverse, and the stakes are high — connecting product, research, and organizational strategy to create measurable impact.
01
Make customer insight and evidence a core input to business and product decisions — creating clarity around where to invest, what to build, and why.
02
Build the structures, talent, operating models, and culture that allow design organizations to perform at their best as they scale.
03
Partner with executive and cross-functional leaders to shape strategy, then turn it into products and experiences that create value for customers and the business.
004 / About
Ken is a VP of Product Design with 15+ years leading design through growth, transformation, and scale across startups, scale-ups, and enterprise.
His work spans two-sided marketplaces, platforms, commerce, SaaS, and editorial, from early-stage products to experiences serving millions of people. He leads multidisciplinary teams across Product Design, UX, and Research, connecting customer insight, product strategy, and business goals.
He thrives where multiple audiences, incentives, and systems have to work together—using design to create clarity for customers and leverage for the business.
005 / Contact
I’m always interested in thoughtful people, ambitious products, and complicated problems. If you’re working on something interesting, say hello.